To help us to offer you a great experience, please read the ‘WELCOME’ information by clicking the image on the right.
It’s important that you check the information we have for you is correct. If any details on the Customer Information Form are incorrect, please notify us immediately by email.
Once you have done this, please download, complete and return any of the relevant forms, all of which can be found under “Useful forms” on the right.
Please email them to us at the soonest opportunity to WelcomeSME@totalgp.com
If you have any other questions, please drop us a line and one of our experienced energy experts will get back to you soon.
Please remember to include your Meter Point Reference Number (MPRN) for gas customers or, your Meter Point Administration Number (MPAN) for electricity customers on all forms. This will help us to identify you.
Please return your forms to us by email: WelcomeSME@totalgp.com
Note: If you wish to have multiple MPANs/MPRNs attached to your DD instruction, please send a complete list to the email above.