Monitor stands
We have now received delivery of monitors stands! They require some assembly and you'll need a pozidrive / crosshead screwdriver. If you need a monitor stand whilst working from home please raise a service request via the Self Service Portal.
New application installs
Please note that most applications are not able to be pushed out to users who are accessing remotely via VPN, so most new application requests will have to be done in the office.
IT delivery service
This month there have been 60 home deliveries of IT equipment to support UK users working from home... we're now competing with Amazon!
IT clinic
The Drop-In IT Clinic is still running one day a week, and has been active now for the past three weeks. These sessions are designed to help users who need office access to collect equipment or help fixing problems.
Leavers
If you are a line manager and have staff leaving the company, you must inform IT promptly with their details. We need to ensure that access to systems is removed at the point of leaving, as well as all IT equipment/passes being returned promptly.
Leaver calls can be raised via the Self Service Portal.