TotalEnergies Gas & Power

"I  was lucky enough to spend most of my Tuesday evening* at Charles de Gaulle's airport.

Although to be a fair it was much more enjoyable than the Paris Metro at rush hour, as I managed to find a quite corner to enjoy a beer and a burger while I waited for by 21:40 flight home (I can recommend the pulled beef burger if you ever find yourself in a similar situation). 

With customer experience, growth and lower cost-to-serve in mind, starting work on the proof of concept for an SME digital product has now begun.  If successful, this will enable SME customers to receive an online quotation, sign-up and manage their account online as well as giving colleagues the ability to use the digital system to manage customer accounts.