Last month the TGP Communication Days made it to Cape Town, where the majority of the service to our SME customers is delivered. Much like the UK Communication Days, this involved sharing the TGP strategy and plans for 2019 as well as an update around the transformation projects, plus some outside activities and entertainment to round things off. Led by Rob Kerr and Ian Jenner, who look after the relationship with WNS and our colleagues in Cape Town, we re-used a lot of the materials and artwork from the UK sessions as well as the animations. In a new addition, we also featured a short video from Sion Roberts to give an update on 2018 and the plans for next year.
Christmas Opening Hours
Line managers are able to authorise a half-day for any staff working on Christmas Eve and New Year’s Eve. Employees taking these days off as annual leave will need to book a full day.
There are a number of developments going on at the moment as part of our three year transformation programme, but there is one particular new venture that we wanted to highlight: Electric Vehicle (EV) Charging points.
Congratulations to Philippa Day for winning the competition in July’s Edition of Switched On...again! Philippa must have been hanging around lots of black cats as she was also our competition winner earlier this year. All winners are chosen completely at random, but remember, you've got to be in it to win it.
September was an exciting month at TGP with our 2018 Communications Days. These events are an opportunity to bring people together to meet colleagues old and new, find out how we are performing and plan for TGP’s future together. This year we took a slightly different approach and held the events at Hindleap Warren, an outdoor activity centre. Being in the fresh air gave us a proper break away from the ordinary, and was also another way we could support our charity partner. Fiona Humphreys from Hindleap Warren did a fantastic opening to the day where she explained our relationship and the many ways in which we at TGP have supported them over recent years. We also got to explore the outdoors in an orienteering exercise. Special mention for this must go to The Baigels who rose to the challenge and managed a perfect score!
Congratulations to Joanna Watson for winning the competition in May’s Edition of Switched On
Routine is always something I’ve had a love/hate relationship with. In many ways each day for me is very similar. I arrive around 7:15am – often later depending on the lottery that is Southern Rail’s timetable - and walk the corridor as one by one the lights switch on beckoning me to my desk. I make a coffee and write a list of things I need to get done that day. It’s at this point that the regularity stops; like many people across the business, no two days are the same for me. This is something I’ve grown to like and always something I’ve had in my different roles with Total.
With effect from 2nd July 2018, we have established a new ‘AMR Data Services’ function within Operations that is responsible for managing gas AMR data provision and data quality across our ~20k premium (‘Gold’ or ‘Platinum’ schedule) gas AMR meters.
The world of Smart Meters…..
Great Britain faces an energy trilemma – the need to reduce carbon emissions, achieve security of supply, and ensure that consumer energy costs do not skyrocket. Part of the Government’s response to this challenge has been to champion the introduction of smart meters to replace traditional gas and electricity meters.
Congratulations to Philippa Day for winning the competition in March’s Edition of Switched On
A BREATH OF FRESH AIR - GETTING THE MOST FROM YOUR ANNUAL INDIVIDUAL REVIEW
It is that time again! Mid-year appraisals will be taking place over the next month, so to make such you get the most out of them we have these quick 5 step guide!
We all know that it’s nice to be appreciated for a job well done, and now here at TGP, it’s going to be even nicer when you’re rewarded for your hard work. We have launched a new reward and recognition scheme, giving managers the opportunity to reward their team or an individual for some particularly outstanding work. So whether you’ve done something amazing for a customer or TGP colleague, or have taken action to represent one of our five values, you now stand a chance of receiving a special thanks from your manager.